While a regular PBX system connects physical phone lines to enable sending and receiving calls, VoIP systems utilize the internet to transmit voice data. Therefore, VoIP technology is strongly reliant on the bandwidth at a business’s location. On the other hand, an IP PBX system will offer unlimited services because all that is needed is more trunks and extensions. Also, traditionally an IP PBX had more advanced telephone features that include voicemail and reporting, digital receptionists, queues, and ring groups. However, these are now readily available in a modern hosted VoIP solution that FTG utilize. While these features may also be available for a traditional PBX, they are hard to implement and may require a lot of additional fees.
There are several factors that an enterprise looks at while deciding on which telephone option to settle on. The cost and the size of the company are significant factors that determine what to choose. Many large companies go for the latest technology and advanced features and often consider buying a system based on their future needs. However, with a hosted solution there is no need to purchase an on premise solution that allows for future growth.
For a smaller company, the cost is the primary concern, and some will prefer purchasing digital phones to be connected to the already-in-place on-site phone lines. However, the prices will go up if newer cables have to be installed and the LAN (local area network) is not ready for VoIP. This is where FTG is the right choice as we will upgrade full network infrastructure to handle the latest VoIP technology.